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Silk Road Express

A WeChat mini program for China–Kazakhstan border queue booking

Silk Road Express (丝路速通) brings China–Kazakhstan border queue booking to WeChat. minibble connects checkpoint availability, crossing bookings, vehicle and driver details, highway tolls and notifications in Chinese and Russian, with overseas WeChat Pay integration for the payment journey.

WeChat mini programCross-border logisticsOverseas WeChat Pay integrationChinese & RussianProduct experience
What we worked onProduct designOverseas WeChat Pay integrationMultilingual interfacesFrontend & backend development
A little hands-on look

A clearer journey, in your pocket.

Explore checkpoints, book a crossing, try payments and follow WeChat notifications. The preview reuses the mini program’s actual screens, with its original Chinese and Russian interfaces.

All records, availability and amounts are illustrative. No real bookings, charges or notifications are sent.

WeChat mini program code for Silk Road Express
Open Silk Road Express in WeChatOn mobile, press and hold to recognise the code

A closer look at the whole journey.

Swipe through the main screens. Actual interfaces, with illustrative data.

  • Start with a clear overview

    Driver, vehicles and availability at five checkpoints in one place.

    Actual Silk Road Express overview with sample driver, vehicles and checkpoint availability
  • Choose a checkpoint

    Find the crossing that fits the journey.

    Actual Silk Road Express checkpoint selection screen showing five China–Kazakhstan crossings
  • Keep vehicles connected

    Review the truck, trailer and sample insurance details.

    Actual vehicle selection screen with test plates and illustrative insurance details
  • Pick a date and time

    Available days, remaining places and full slots are easy to see.

    Actual booking time screen with illustrative dates, capacity and a selected time slot
  • Confirm the driver

    Reuse driver details for the next booking.

    Actual driver selection screen with a sample driver and fictional passport number
  • Check before submitting

    Review checkpoint, time, people, vehicles and insurance.

    Actual booking review screen with completed checks of illustrative information
  • Overseas WeChat Pay

    Review the crossing fee and deposit before payment.

    Actual overseas WeChat Pay fee screen with illustrative crossing fee and deposit amounts in tenge
  • Know what happens next

    A clear confirmation after the booking is registered.

    Actual booking confirmation screen showing a locally simulated success state
  • Follow each journey

    Checkpoint, vehicles, time and status stay together.

    Actual journey history screen with sample confirmed and cleared bookings
  • Keep a record of tolls

    Review amounts, dates and order references for sample payments.

    Actual highway toll history screen showing three fictional payment records
  • The same journey in Russian

    A consistent interface across both product languages.

    Actual Russian checkpoint selection screen demonstrating the bilingual interface

Clear information for a cross-border journey

China–Kazakhstan freight journeys bring together checkpoints, vehicles, drivers, timing and fees. Knowing where to cross, when to travel and how a booking is progressing helps drivers and transport teams plan their next step.

Silk Road Express (丝路速通) brings electronic border queue services to a WeChat mini program. Users can check checkpoint availability, choose a date and time slot and follow their booking status in a familiar mobile environment. We organised the experience around that core journey, giving a complex process a clear sequence.

From checking availability to following a booking

Check the border. Plan the time.

The overview presents checkpoint load with graded colour blocks and access to checkpoint details. Booking separates date and time selection into clear steps, keeping choices close to the user’s travel plan.

Keep vehicle and driver details connected

Vehicle, trailer and driver profiles can be reused during booking. A final review brings checkpoint, vehicle, driver and fee information together, reducing the need to check details across separate screens.

Payments and timely updates

The vehicle selection screen checks outstanding highway tolls and provides a payment entry. After booking confirmation, WeChat Pay handles the crossing fee and deposit. Toll payment history and booking records help users follow the result. WeChat subscription messages cover review, confirmation, checkpoint calls and clearance. The interactive preview uses illustrative amounts and notification states, with no real charges or message delivery.

Give every status a clear explanation

Journey cards combine the appointment time, checkpoint, vehicle and current status. Fee presentation, deposit status and cancellation confirmations provide context for the current booking. Available slots, prices and rules are determined by the live mini program.

Overseas WeChat Pay, connected to the journey

For overseas services used by China–Kazakhstan freight teams, we integrated WeChat Pay into the mini program’s crossing fee, deposit and highway toll payment flows. Users can review the amount and open WeChat Pay directly, keeping payment for overseas services within a familiar mobile experience.

The interface presents booking and highway fees in Kazakhstani tenge (₸). Payment results connect to booking review and vehicle toll status. Fee checks before payment, result confirmation and refreshed business status after payment help users understand both the payment and their next step.

Chinese and Russian across the journey

Language support reaches beyond a few buttons. Navigation, forms, feedback and important confirmations are covered in Chinese and Russian. We account for longer Russian messages and changing line lengths, preserving a readable hierarchy in both interfaces.

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